Service providers here include helpdesk, after hours support as well as hardware and software products and services. Anything you need to provide seemless nd best-in-class service for your customers is here.
NorthStar TeleSolutions is the leading provider of subscriber support services to broadband service providers across North America. Whether you seek a partner for customer service, billing, collections or marketing needs, we offer a comprehensive portfolio of services that we will customize to provide the personalized service your business needs and your customers demand.
Our suite of products and services include:
• Outsourced Customer Care
• Overflow and After Hours Answering Service
• Billing and Subscriber Management Software
NorthStar supports all leading billing systems for real time access and support of your customer accounts:
• CSG
• Convergys
• DST Innovis
TCW Comments: Very responsive and very thorough. Flexible and reasonably priced. Highly recommended!
Joe Scott, with TTC Marketing, can help you solve your tele-service needs. We have extensive experience in outbound sales such as: Service Upgrades, Bundled Sales, Telephony, High Speed Data, Digital Cable, DVR upgrades, Billing Reminder Calls, Not Done’s, Courtesy Calls, Surveys, Outage Updates, Premium Channel Upgrades; The list can go on and on. For Inbound CRM solutions; we have experience in sales verifications, customer service overflow, billing explanations, order processing, save programs, and many more! We operate 365/24/7. We have thousands upon thousands of hours of experience whether for a short term or extended time frame. We can do that!
TCW Comments: They have the experience you need to make sure your customers and bottom line are satisfied!
Since 1987 OKS-AMERIDIAL Worldwide has been a leading global provider of Call Center, Direct Mail, and Business Process Outsourcing Services. OKS-Ameridial has been a “Top 50 Service Provider” every year since 1992. OKS-Ameridial offers a full range of inbound and outbound call center services. OKS-Ameridial supports inbound/outbound customer upgrade and acquisition campaigns, customer care and billing, high speed broadband, telephone service, and technical support.
TCW Comments: Their goals are the same as yours — provide excellent customer service while generating more revenue and retaining your customers.
